Questions and answers
Answers to questions we often receive before an order. If something is missing, let us know.
General
Can a product be customised for my project?
Custom dimensions, colours and printing depend on the product. Send us your requirements so we can review them and prepare a quotation.
When will I know the delivery time?
We confirm the schedule after reviewing the product, quantity and customisation. Include your target date in the enquiry.
Can an order be shipped abroad?
Yes. WATS ships within Poland and internationally. Delivery method, cost and timing depend on the size and destination.
Where can I check the warranty terms?
The warranty terms are included in the product documentation. You can also ask us about the scope and conditions before ordering.
Sailing buoys
Who uses WATS buoys and what are they used for?
WATS buoys are used by sailing, windsurfing and kitesurfing schools, municipal sports centres and bathing area operators. They mark locations, zones and courses on the water. Triathlon, open-water swimming and other sporting event organisers also use them. The model should suit its purpose and the conditions on the water.
Does the buoy come with an anchor, line or weight?
The standard supply includes the buoy only. We do not supply anchoring systems: anchors, lines or weights. Customers select these themselves to suit the depth, bottom type, wind, waves and intended deployment period. An attachment point on the buoy is not a complete anchoring system.
Can a buoy carry a sponsor logo or event artwork?
Yes. A buoy can combine water marking with branding for a sponsor, organiser or school. We can print a logo, lettering or artwork. Attach a vector file to your enquiry and specify the number of buoys, intended print size and placement so we can quote the printing.
Which file should I prepare for a print quote and production?
Send your logo, lettering or artwork as a vector PDF, AI, EPS or SVG. Vector artwork can be resized without losing sharpness. Saving a JPG photo as a PDF does not turn it into vectors. The enquiry form accepts up to 3 files of up to 5 MB each, with space to describe print size and placement. Files are reviewed before print preparation.
Can I enquire before I have vector artwork?
Yes. Attachments are optional, so you can first describe the product, quantity and intended print. Mention that you will supply vector artwork later. We need the correct artwork to quote and produce the print efficiently; ask your sponsor or the person responsible for the brand identity for the vector file.
What can I use to inflate a buoy?
You can use a foot pump, an electric pump or a compressor with pressure regulation and monitoring. Pumps are also available from WATS. Use an adapter that fits the valve and monitor the pressure specified for the model: training buoys and low-pressure buoys have different recommendations.
What pressure should I use for cone, cylinder, cube and pyramid buoys?
For these low-pressure buoys we recommend approximately 0.15 bar. Monitor the pressure while inflating. This applies to cone, cylinder, cube and pyramid models; the training buoy made from boat fabric has a different recommendation.
Tell us about your project
Describe your need — we will propose a solution
- Help choosing a product for your application
- Own production — dimensions and materials can be changed
- Details and terms confirmed in your quote
Meet your WATS team





